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Privacy Policy

Last updated: March 5, 2026

1. Introduction

Ghostcoded LLC ("we," "our," or "us") operates ghostcoded.com and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect information that you provide directly to us, including:

  • Account information: Name, email address, password (hashed), and profile details when you create an account
  • Payment information: Billing details processed by our payment provider (we do not store full card numbers)
  • Communications: Messages you send us, feedback, or support requests
  • Newsletter/email signups: Email address and preferences when you subscribe

We may automatically collect:

  • Usage data: Pages visited, features used, time spent
  • Device information: Browser type, IP address, operating system
  • Cookies and similar technologies: To maintain sessions and preferences

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve the Service
  • Process transactions and send related communications
  • Send administrative emails (e.g., password reset, account updates)
  • Respond to support requests
  • Send marketing or newsletter content (with your consent)
  • Analyze usage to improve the Service
  • Comply with legal obligations

4. Third-Party Services

We use trusted third parties to operate the Service, including:

  • Authentication: Auth0 – for user login and account management
  • Database & hosting: Supabase – for data storage
  • Payments: Stripe – for payment processing

These providers have their own privacy policies and process data in accordance with their terms. We do not sell your personal information to third parties.

5. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Understand how the Service is used

You can control cookies through your browser settings.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain data to comply with legal obligations, resolve disputes, or enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where processing is consent-based
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

8. Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure.

9. Children

The Service is not intended for users under 13. We do not knowingly collect information from children under 13.

10. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date.

11. Contact

For questions about this Privacy Policy, contact us at [email protected].